We realise the importance of ensuring that personal information is treated confidentially and are committed to ensuring that all personal information is only collected, disclosed, used and stored in accordance with the National Privacy Principles set out under the federal Privacy Act 1988.
‘Personal Information’ is information or an opinion (including information or an opinion forming part of a database) whether true or not, and whether recorded in a material form or not, about an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion
Any personal information that we collect will only be used and disclosed for the purpose for which it has been provided to us.
Personal information may need to be disclosed to external service providers engaged by us in order for those service providers to fulfil their service obligations. For example, IT service providers who assist in managing servers and networks used by us may need to access client data in order to maintain the servers and networks.
Where personal information is disclosed to an external party, we will take steps to ensure that the external party treats such information confidentially and in accordance with the federal Privacy Act 1988.
If you have registered through our website to receive email or other communications from us, we may use your contact details to send you newsletters, marketing emails or invitations to our seminars or events, which may be of interest to you. However, you may at any time opt out of receiving such materials by emailing us and requesting to unsubscribe. Upon receiving such a request, we will remove your contact details from our distribution lists.
You may request us to provide you with access to personal information we hold about you. We will process all requests for access to personal information in accordance with the National Privacy Principles. In most cases, we will provide you with access to your personal information. However, we may refuse access in certain situations as listed in the National Privacy Principles. If we refuse to give you access, we will provide you with reasons for our refusal.
If any personal information we hold about you is not accurate, complete or up to date, please let us know and in most cases, we will use all reasonable efforts to update the information..
We are committed to keeping secure the data you provide to us and we will take all reasonable precautions to protect your personally identifiable information from loss, misuse or alteration.
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We tell it like it is.
We know our stuff.
We don’t over-sell.
We are not ‘salesee’.
We answer the phone.
We listen, guide and assist.
Clients come back for more.
Our products sell themselves.
We respond to urgent requests.